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Refund Policy

Refund Policy

Last updated: June 2026

Welcome to IPTV United Kingdom. This Refund Policy explains the circumstances in which a refund may be approved for IPTV subscriptions purchased through iptv-united-kingdom.com. Our aim is to offer a reliable, stable streaming service that meets your expectations.

1. General terms

By purchasing a subscription from our website, you accept the terms of this refund policy. Please read it carefully before placing an order.

2. Trial period

In some cases we may offer a short trial period so you can check the quality, stability and compatibility of IPTV United Kingdom before purchasing a full subscription. Contact us on WhatsApp for more details.

3. Cases where a refund may be approved

Refunds are only considered in the following cases:

  • The service does not work at all after activation, despite technical assistance within 48 hours;
  • You were charged twice by mistake (duplicate transaction);
  • A serious technical fault prevents full access to the service and cannot be resolved.

4. Cases that do not qualify for a refund

Refunds are not provided in the following cases:

  • The service works normally but doesn't match personal preferences (channels, language, interface, etc.);
  • The service is blocked by your internet provider (ISP) or by incompatible VPN settings;
  • The setup instructions were not followed correctly;
  • More than 48 hours have passed since the subscription was activated;
  • The subscription has been used and the channels are working normally without issue.

5. How to request a refund

If you'd like to request a refund:

  • Contact our support team via WhatsApp or email;
  • Provide your email address, your subscription details and a clear description of the issue;
  • Our technical team reviews the issue and attempts to resolve it;
  • If no resolution is possible, a refund may be issued via the original payment method.

6. Refund processing time

Once a refund is approved, it is usually completed within 5-10 business days. The final timing may depend on your bank or payment provider.

7. Updates to this policy

IPTV United Kingdom reserves the right to amend this refund policy whenever required, for compliance or service-upgrade reasons. Any changes are published on this page.

8. Contact

If you have questions about this policy, contact us:

Our support team replies as quickly as possible.

Contact Support on WhatsApp Email: support@iptv-united-kingdom.com

Note: This document is provided for informational purposes and does not constitute legal advice.

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